Privacy & cookies

Using this website

The quote form prepares an email on your device. Your enquiry is sent to Farmtell only when you send it from your email app. We use the details you provide to respond to your enquiry. Please contact info@farmtell.com about your information.

Website cookies and measurement

With your permission, Google Analytics measures visits and interactions such as phone and email link clicks. With marketing permission, Google Ads, Meta and X tags measure visits for advertising. These providers may receive information about your browser, device and page visits and use cookies. We do not send quote-form names, email addresses or messages to these tags. An email-link click does not tell us that an enquiry was sent.

You can accept all optional cookies, accept analytics only, or decline them. Use Cookie preferences in the footer to change your choice. Your preference is stored on your device. Changing it reloads the page to apply your new choice. Embedded YouTube videos connect to YouTube; its privacy policy applies when you use them.

Hay Mate app privacy policy

Farmtell Pty Ltd built the Hay Mate app as a Commercial app. This SERVICE is provided by Farmtell Pty Ltd and is intended for use as is.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Hay Mate unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to name, and email address. The information that we request will be retained by us and used as described in this privacy policy.

The app does use third party services that may collect information used to identify you.

Log Data

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

To facilitate our Service;

To provide the Service on our behalf;

To perform Service-related services; or

To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.